Customer support
Frequently asked questions
How quickly can you deliver?
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How quickly can you deliver?
We offer same-day delivery where available. Contact the hire desk with your site postcode and dates and we’ll confirm current availability and delivery options.
Do I need an account before ordering?
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Do I need an account before ordering?
No. Call, email, or WhatsApp the hire desk and we’ll quote the job and arrange the hire directly with you.
Can I change or extend a booking?
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Can I change or extend a booking?
Yes, subject to availability. Contact us as early as possible if you need to extend a hire period or alter delivery details.
What's your slot guarantee?
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What's your slot guarantee?
Once you've booked your delivery slot, if we miss it your hire is free and will be refunded in full. This is subject to our terms.
What happens if a machine breaks down?
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What happens if a machine breaks down?
We offer support 7 days a week for your hire. If we're not able to fix the issue we'll get a replacement machine out to you and will refund the time lost.